What are the start and return times for my rental?
Your rental period starts at 9 AM on the start date you've chosen. You are required to return the products on the last day before 6 PM. For example: did you request a rental period from the 20th of June until the 23rd? Then you may pickup the products on the 20th around 9 AM and you're required to bring them back on the 23rd before 6 PM.

What is you policy on cancelations?
You may cancel your reservation for free up to 24 hours before start time. The start time will always be 9 AM on the chosen start date, i.e. you may cancel before 9 AM the day before. If you cancel your reservation within those 24 hours we will charge 50% of the grand total. Rain check? Nobody controls the weather. If you reservation is canceled due to bad weather we will offer you a coupon for another day. Doubts or problems with these regulations? Feel free to contact us, we're here to answer questions!

Do you have cycling routes available?
Ofourse! We have a flyer with different cycling routes available. On every route in the flyer there is a QR code which will automatically bring you to the Google Maps app. In combination with our free of charge phone holder these digital routes will guide your tour including detours at a road closure or wrong turn. Easy right?

Is free parking available?
Our bicycle shop is located on a street where free parking is available. Usually you're able to park in front of the shop, but if not you will be at least able to park within a small walking distance. There is no limitation on parking here, you may park your car as long as you like.

What is the range of an e-bike
All of our electric bicycles are equipped with a very strong battery. Of course it depends on how much you ask from the battery and what the weather conditions are, but you can certainly assume at least 50-60 kilometers before you have to recharge. The charger will be added upon your leave soo you can always recharge a bit when you're stopping for a drink!

What is the distance to the train station?
The train station is nearby! It's a 10 minute walk from the station to our store from were we operate. The busstation is located right next to the train station, soo here goes the same walking distance.